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CUSTOMER SATISFACTION
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Customer satisfaction is our focus and your
expectation -- at the end of the day our
customers are are all we have. Unlike other
online-stores that send your phone calls to
voice-mail and do not return e-mails, we have
friendly sales persons available to answer your
order questions Monday through Friday 7:30 AM to
5:00 PM PST. Moreover, we have a brick & Mortar
location in Fountain Valley CA, were you can
pick your order up in person if you live nearby. SHIPPING
- Most
orders are shipped FedEx. Shipping is
calculated during the online order process
first, so you know how much the total cost will
be before you input your credit card
information.
PRIVACY
- We
take customer privacy seriously, customer
information is never shared, sold, or leased -
NEVER! Moreover; by shopping with Air & Water
you gain the security 128 bit encrypted
checkouts & in-house protected servers. It is
our promise that your personal information is
SAFE with Air & Water.
QUALITY
- We
strive to offer the highest quality merchandise.
Garmin is the industry leader and we are proud
to carry their GPS products and accessories.
RETURNS
- Fair
& friendly customer service means returns are
accepted. You may return your purchase within
30 days of ordering BUT you must first request a
RMA number so that we can process the return.
Please make sure that the return item is in new
condition and please remember to contact us
first for a RMA number prior to any product
return.
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