GPS-Home Return Policy

Any and all problems relating to the order must be reported within three (3) days of receipt.

Returns are not permissible except the following conditions: proven defective product, warranty return and order/shipping error. Returns for other than the reasons listed above are subject to a case by case review. If product is not defective, customer is responsible for outbound shipping costs.

An approved return may be subject to a minimum of 15% restocking charge as well as any irreversible charges incurred. All returns must be in original packaging, in new condition with the packing slip, all warranty cards, manuals and accessories.

International customers are responsible for both inbound and outbound freight charges, customs and duties on returns.

All returns must include a RMA # on the packaging and shipped freight pre-paid.

Non-Refundable Items

Opened Software, Videos, Manuals, OEM Manufactured items and Specially Ordered items are NON-REFUNDABLE.